What is Workforce Management Software?

 

What is Workforce Management Software


What is Workforce Management Software?  

Workforce management software or field force management software is essentially a bundle of tools specially designed for field and remote employees. These features allow managers be completely aware of employees’ whereabouts, tasks, and productivity, all in a nifty platform. 


With the help of workforce tracking software, you can effectively manage everything complicated related to remote and field employee management.

Workforce tracking software solves purposes such as:

  • Locational supervision for field employees 

  • Fool-proof attendance systems for the entire workforce

  • Task management for both remote and field employees 

  • Digital documentation for both field and remote employees 

  • Single-platform communication for both field and remote employees

Top Features of Workforce Management Software

  • Real-time Tracking: Real-time tracking mostly helps managers supervise field employees. Since field employees might have several places to go throughout their work hours, it becomes necessary for managers to know where they are at particular hours for supervision, productivity management, and even better customer relations. 

  • Geo-verified Attendance: Tracking field employees’ attendance can get tricky because basic GPS tracking systems can be fooled easily. However, with geo-verified attendance management, field executives have to be right where they’re supposed to be in order to be able to mark attendance on the software. 

  • Visual Presence Management: In some operational roles, managers might need to visually check employees’ presence. Therefore, through workforce management software, employees can add visual proof of their real-time presence in their workplaces.

  • Task Management: Task management becomes a task when managers cannot supervise or explain tasks in person. With software, managers know where field employees are so that they can assign tasks accordingly, and can assign tasks according to their to-do lists to remote workers.  




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